Latest Reviews

Tracy Motorsports

Review Rating: 4.91 out of 5 with 328 user reviews
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5 out of 5 stars

By Kenneth J. on August 27, 2016

Lake Almanor, CA | General Department

Mark was enthusiastic, friendly and honest. It took much longer than anticipated but the computers weren't working well, which is no ones fault. We just went to lunch where mark directed us to. We thought the setting up of the Sea-Doo took a long time but perhaps that is what it takes or the shop was very busy. We are extremely happy with the way we were treated by the lady/girl who helped us purchase and the stuff we needed for our new ski. The financial lady/girl was also very nice. We would surely return.
5 out of 5 stars

Excellent

By Otto K. on August 24, 2016

Tracy, CA | New Sales Department

When I walked in to Tracy Motorsports I did not know I was buying a new motorcycle. When I saw the price I was kinda expecting more. Then Mark walked up to me and asked if he could help. He made it clear that he does not use pressure sales, I make the decision and he's here to help. It was true. He helped me and all the time while he was very friendly he also was very professional. So, what can I say? Today I am a new owner of a new motorcyle. Then of course we needed accessories, helmet, gloves, jacket etc. so we walked over to the parts department where Anthony showed us the same professionalism helping me to select the right gear. This whole experience turned out nice.

Hey Otto - Congrats on your new (surprise) bike!. Thanks a lot for shopping with us and for leaving such a nice review. High pressure sales tactics really don't work very well, so we go with a softer approach. Glad to know you appreciated it. Happy riding.

Best regards,
Steve Sowden
General Manager

 

5 out of 5 stars

Jet ski service and special order

By Paul S. on August 18, 2016

Turlock, CA | Service Department

We received excellent service, our issues with our jet skis were handled in an expeditious manner and the staff was very friendly and helpful. We will definately come back for any service we need. It was well worth the drive from Turlock!

Hi Paul - Very pleased to hear that you had an excellent experience in our Service department. Glad they took good care of you. Thanks for visiting us (and promising to come back) and thanks a lot for the great review!

Best regards,
Steve Sowden
General Manager

 

5 out of 5 stars

Great service

By Anonymous on August 13, 2016

Tracy, CA | Service Department

Service department is always great and accommodating. Quick turn around time and friendly staff.

Hey Corey - Happy to hear you've been having good visits to our Service Department. They're the highest rated department in the store, so I'm not surprised. Thanks for having your service work done at TMS and thanks a lot for the great review.

Best regards,
Steve Sowden
General Manager

5 out of 5 stars

By Andrew A. on August 9, 2016

Milpitas, CA | Service Department

Great customer service.

Hey Andrew - thanks for the short but sweet review. Steven gets more 5 start reviews than anybody here and he deserves every one of them. Happy to know he made your visit a good one.

Best regards,
Steve Sowden
General Manager
 

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